privacy

 

Your privacy is critically important to us.  We are committed to the protection of your personal information.


Any information we collect from you is used only to fulfill your order and make your playtime with us awesome—we want you to come back and play again!


Playroom will always play nice. We will never:

  • Sell, trade or rent any of your personal details to anyone else  

  • Send you marketing emails or other stuff unless you have requested it


Our business and your happiness depend on our discretion and our understanding of the importance of your privacy.  If you have suggestions for enhancing our privacy policy, please contact us.

 


What information will you collect if I sign up for your email list?
Just your email address.  


We will use your email address to send Playroom marketing newsletters with information on promotions, new products and sweet new features on our site. You may unsubscribe from our list at any time.

 

 

Who do you share information with?

We will not sell, trade or rent your information to anyone ever.  Forever.  Promise!


We do need to tell our bank about you so we can get paid.  Also we will need to tell Alipay or other payment partners about you.  

 

We run our own warehouse and customer service department. Your details never need to leave Playroom to get your purchases!  

 

Your name and address will be supplied to our transportation providers and couriers so your order can be delivered.  Don’t worry, our packaging is super discreet, and will be delivered in plain boxes.  See the Shipping section of our site for more details.

 

 

TERMS & CONDITIONS

September 1, 2012

 

Although we all just want to play, our lawyers threatened to take away all of our toys unless we say the below stuff, so please read it! 

 

All references below to “Playroom” and “us” refer to Playroom Holding Limited and its affiliates.  All references below to Site or Website refer to www.playroomchina.com or affiliated websites.

 

You must be 18 to play here!  By being here you are warranting to us that you are 18 and you have the legal capacity to enter and complete a contract with Playroom.


Terms & Conditions:

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING ANYTHING FROM US. YOUR USE OF THIS WEBSITE CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT USE THIS WEBSITE. PLEASE ALSO READ OUR PRIVACY POLICY AND OUR EXCHANGE POLICY WHICH ALSO GOVERNS YOUR USE OF THIS WEBSITE.


Products, Content and Specifications.

All features, content, specifications, products and prices of products and services described or depicted on this website are subject to change at any time without notice. All weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We try to accurately display the attributes of the products, including the applicable colors; however, the actual color and other information you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colors and sizes and other information.

 

The inclusion of any products or services in this website at a particular time does not imply or warrant that these products or services will be available at any time.

 

It is your responsibility to ascertain and obey all applicable district, area, community, city, provincial, national and international laws (including minimum age requirements) in regard to the possession or use of any item purchased from this website. We reserve the right to pass along to you any sales, VAT or any other taxes that may apply to your purchase or order.  By placing an order, you represent that the products ordered will be used only in a lawful manner.

 

All products are sold for lawful, private home use only and may not be publicly used, performed or displayed, and may not be duplicated, resold and or redistributed in any way.


Shipping Limitations.

When an order is placed, it will be shipping to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this website.

 

All purchases from this website are made pursuant to a shipment contract between buyer and seller and are also subject to our Exchange Policy. As a result, risk of loss, risk of damage and title for items purchased from this website pass to you upon delivery of the items by Playroom to the carrier/shipper/courier company. You are responsible for filing any claims with carriers for damaged and/or lost shipments.


Accuracy of Information.

We attempt to ensure that information on this website is complete, accurate and current. Despite our efforts, the information on this website may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or currentness of any information on this website. For example, products included on the website may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on the website. In addition, we may make changes in information about price and availability without notice.

 

While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.


Use of this Website.

The website design and all text, graphics, information, designs, logos, content, and other material displayed on or that can be downloaded from this website are either the property of, or used with permission by, Playroom and are protected by Chinese, U.S. and International copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with the prior written permission of the owner of such material.

 

You may not modify the information or materials located on this website in any way or reproduce or publicly display, perform, or distribute or otherwise use any such materials for any public or commercial purpose.

 

All software used on this site is the property of Playroom or our software suppliers and is protected by Chinese, U.S. and International copyright laws. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations including but not limited to the Chinese Code of Intellectual Property.

 

You are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer. You agree to accept responsibility for all activities that occur under your account or password.


Electronic Communications.

When you visit this site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You agree that we may send email to you for the purpose of advising you of changes to or questions about your order.


International Access.

This Site may be accessed from countries other than China. This Site may contain products or references to products that are not available in China. Any such references do not imply that such products will be made available outside of China. If you access and use this Site outside China you are responsible for complying with your local laws and regulations.


Trademarks.

Certain trademarks, trade names, service marks and logos used or displayed on this website are registered and unregistered trademarks, trade names and service marks in the U.S. and other countries of us and our affiliates. Other trademarks, trade names and service marks used or displayed on this website are the registered and unregistered trademarks, trade names and service marks of their respective owners. Nothing contained on this website grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this website without our written permission or the written permission of such third party owner.


Linking to this Website.

Creating or maintaining any link from another website to any page on this website without our prior written permission is prohibited. Running or displaying this website or any material displayed on this website in frames or through similar means on another website without our prior written permission is prohibited. Any permitted links to this website must comply with the terms and conditions of our permission as well as all applicable laws, rule and regulations.


Third Party Links.

From time to time, this website may contain links to websites that are not owned, operated or controlled by us or our affiliates. All such links are provided solely as a convenience to you. If you use these links, you will leave this website. Neither we nor any of our affiliates are responsible for any content, materials or other information located on or accessible from any other website. Neither we nor any of our affiliates endorse, guarantee, or make any representations or warranties regarding any other website, or any content, materials or other information located or accessible from such websites, or the results that you may obtain from using such websites. If you decide to access any other website linked to or from this website, you do so entirely at your own risk.


Inappropriate Material.

You are prohibited from posting or transmitting any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. In addition to any remedies that we may have at law or in equity, if we reasonably determine that you have violated or are likely to violate the foregoing prohibitions, we may take any action we reasonably deem necessary to cure or prevent the violation, including without limitation, the immediate removal from this website of the related materials. We will fully cooperate with any law enforcement authorities, governmental requests or court order or subpoena requesting or directing us to disclose the identity of anyone posting such materials.


User Information.

Other than personally identifiable information, which is subject to this website's Privacy Policy, any material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments or other communication you transmit or post to this website in any manner ("User Communications") is and will be considered non-confidential and non-proprietary. We, each of our affiliates and/or our designees may use any or all User Communications for any purpose whatsoever, including, without limitation, reproduction, transmission, disclosure, publication, broadcast, development, manufacturing and/or marketing in any manner whatsoever for any or all commercial or non-commercial purposes, without payment of any consideration to you. We may, but are not obligated to, monitor or review any User Communications. We shall have no obligation to use, return, review, or respond to any User Communications. We will have no liability related to the content of any such User Communications, whether or not arising under the laws of copyright, libel, privacy, obscenity, or otherwise. We retain the right to remove any or all User Communications that includes any material we deem inappropriate or unacceptable.


Warranty Information.

Some, but not all, of the items on our website have a manufacturer's warranty. Manufacturer's warranties are provided by the manufacturer of the product and not by Playroom. The manufacturer is responsible for all warranty coverage, repair, servicing and defects. To obtain a written warranty for any of these items, send a specific written request to our customer service kittens at support@playroomchina.com.


Disclaimers.

YOUR USE OF THIS WEBSITE IS AT YOUR RISK.

 

PLAYROOM PROVIDES THIS WEBSITE NOT AS PROFESSIONAL ADVICE BUT AS GUIDELINES FOR CONVENIENCE ONLY, UPON THE CONDITION THAT THE USER, BY RECEIVING OR READING THE MATERIAL CONTAINED ON THIS WEBSITE, AGREES NOT TO ACT IN RELIANCE UPON IT WITHOUT FIRST SATISFYING HIMSELF/HERSELF BY INDEPENDENT INQUIRY OR ADVICE AS TO THE SUITABILITY, APPROPRIATENESS, RELEVANCE, NATURE, FITNESS OR PURPOSE, LIKELY SIDE EFFECTS OR LONG TERM EFFECTS, ACCURACY, RELIABILITY OR OTHERWISE OF THAT MATERIAL, HAVING REGARD (WITHOUT LIMITATION) TO THE PHYSICAL CONDITION OF THE USER, AND HIS/HER GENERAL FITNESS OR MEDICAL CONDITION. THE USER AGREES THAT THE USER SHALL NOT HAVE, MAKE OR BRING AN ACTION, SUIT, CLAIM, DEMAND OR PROCEEDINGS AGAINST PLAYROOM FOR DAMAGES, COMPENSATION, LOSSES, COSTS, EXPENSES, ORDERS OR ANY OTHER LEGAL OR EQUITABLE REMEDY SHOULD ANY SUCH MATERIAL BE FOUND TO BE INCORRECT, INACCURATE, ERRONEOUS, DEFECTIVE, DECEPTIVE OR MISLEADING, WHETHER CAUSED BY NEGLIGENCE OF PLAYROOM OR ANY OTHER CAUSE WHATSOEVER.  THE USER ALSO EXPLICITLY AGREES THAT THE USER SHALL NOT HAVE, MAKE OR BRING AN ACTION, SUIT, CLAIM, DEMAND OR PROCEEDINGS AGAINST PLAYROOM FOR DAMAES, COMPENSATION, LOSSES, COSTS, EXPENSES, ORDERS OR ANY OTHER LEGAL OR EQUITABLE REMEDY RELATING TO ANY INJURY CAUSED BY PROPER OR IMPROPER USE OF ANY PRODUCT, WHETHER DEFECTIVE OR NOT.

 

THE WRITTEN MATERIALS AND SERVICES PROVIDED IN CONNECTION WITH YOUR USE OFTHIS WEBSITE ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. NEITHER WE, NOR ANY OF OUR AFFILIATES, WARRANT THE ACCURACY OR COMPLETENESS OF THE MATERIALS OR SERVICES ON OR THROUGH THIS WEBSITE. THE MATERIALS AND OR SERVICES ON OR THROUGH THIS WEBSITE MAY BE OUT OF DATE, AND NEITHER WE, NOR ANY OF OUR AFFILIATES, MAKE ANY COMMITMENT OR ASSUMES ANY DUTY TO UPDATE SUCH MATERIALS OR SERVICES. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.


ALL PRODUCTS AND SERVICES PURCHASED ON OR THROUGH THIS WEBSITE ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES OF THEIR RESPECTIVE MANUFACTURES, DISTRIBUTORS AND SUPPLIERS, IF ANY. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, ANY IMPLIED WARRANTIES WITH RESPECT TO THE PRODUCTS AND SERVICES LISTED OR PURCHASED ON OR THROUGH THIS WEBSITE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE HEREBY EXPRESSLY DISCLAIM ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION, NON-COMPLIANCE WITH ANY CODES, OR MISAPPROPRIATION. WE MAKE NO WARRANTIES TO THOSE DEFINED. 

Limitations of Liability.

We assume no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this Website or your downloading of any materials, from this Website.


IN NO EVENT WILL WE, OUR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, PARENT CORPORATIONS, AGENTS, SUCCESSORS, ASSIGNS, RETAIL PARTNERS NOR ANY PARTY INVOLVED IN THE CREATION, MAINTENANCE, PRODUCTION OR TRANSMISSION OF THIS WEBSITE BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEBSITE, ANY WEBSITES LINKED TO THIS WEBSITE, OR THE MATERIALS, INFORMATION OR SERVICES CONTAINED AT ANY OR ALL SUCH WEBSITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.

 

IN THE EVENT OF ANY PROBLEM WITH YOUR USE OF THIS WEBSITE OR ANY CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THIS WEBSITE. IN THE EVENT OF ANY PROBLEM WITH THE PRODUCTS OR SERVICES THAT YOU HAVE PURCHASED ON OR THROUGH THIS WEBSITE, YOU AGREE THAT YOUR SOLE REMEDY, IF ANY, IS FROM THE MANUFACTURER OF SUCH PRODUCTS OR SUPPLIER OF SUCH SERVICES, IN ACCORDANCE WITH SUCH MANUFACTURER'S OR SUPPLIER'S WARRANTY, OR TO SEEK AN EXCHANGE FOR SUCH PRODUCT OR SERVICES IN ACCORDANCE WITH THE EXCHANGE POLICIES POSTED ON THIS WEBSITE.


Revisions to these Terms and Conditions.

We may revise these Terms and Conditions at any time and from time to time by updating this posting. You should visit this page from time to time to review the then current Terms and Conditions because they are binding on you. Certain provisions of these Terms and Conditions may be superseded by expressly designated legal notices or terms located on particular pages at this website.


Choice of Law; Jurisdiction.

These terms and conditions, and your use of the Site, are governed by and subject to Chinese law.  If a disagreement were to arise with respect to a transaction on the Site, the User and Playroom may attempt to reach a satisfactory resolution on friendly terms.  Playroom has no obligation to attempt to reach any such resolution.  In the event of litigation or arbitration, Chinese courts will have sole jurisdiction. 


Indemnification.

You agree to defend, indemnify and hold Playroom harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.


Termination.

You or we may suspend or terminate your account or your use of this website at any time, for any reason or for no reason. You are personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this website at any time without notice.


Additional Assistance.

If you do not understand any of the foregoing Terms and Conditions or if you have any questions or comments, please contact one of our customer service kittens at support@playroomchina.com.

 

 

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